Shipping & Returns

FLAT RATE SHIPPING & FREE SHIPPING OVER $500 (*restrictions apply).

We offer flat rate shipping as follows. If you have any questions or requests please do not hesitate to contact us for further information at 604.428.4255 or email us at [email protected]

Spend Flat Rate Shipping (within Canada)
Under $300 $25*
$300-$500 $40*
Over $500 FREE*
Over $5000

$1000**

 
Spend Flat Rate Shipping (within the USA)
Under $300 $25*
$300-$500 $40*
$500-$1000 $65*
Over $1000 FREE*
Over $5000

$1000**

*Additional fees may apply for oversized goods, fragile, heavy or sale items; and goods shipped to a remote location may incur additional fees. A representative will contact you if additional fees apply to your order to discuss the available shipping options. Orders requiring multiple shipments may also require a surcharge after checkout. We will contact you with options.

**White glove delivery

Free In-store pick-up

You are always welcome to pick up your purchase in-store. Orders are generally ready within 4 hours during business hours.

International

We will be happy to provide a competitive shipping quote for deliveries outside of Canada. For questions about shipping, delivery and a "white glove" service option, please call us at 604.428.4255 or write us at [email protected]

 

RETURN POLICY

In order to provide luxury items in excellent condition and for the personal safety of our customers we are not able to offer refunds or exchanges. All sales are final. Thank you.